Support Agreement


The following table shows the dates and periods of each AVReporter software product according to their lifecycle and technical support. 



Product releaseLifecycle Start DateAvailable until in eBusinessService Pack Support End DateLast available Service Pack dateComponentStore Update Support End DateComponentStore Support End DateOnline Technical Support End Date
AVReporter v2.517.12.201105.08.201331.12.2015*Not AvailableNot AvailableNot Available31.12.2021*
AVReporter v3.014.06.201306.04.2014Update is free to AVR v3.0 R2Same as
AVR v3.0 R2
Same as
AVR v3.0 R2
Same as
AVR v3.0 R2
Same as
AVR v3.0 R2
AVReporter v3.0 R206.04.201431.12.201831.12.2020*09.09.
2014 AVReporter v3.0 R2 SP1
AVReporter v4.001.05.201631.12.201931.12.2021*14.10.2018 AVReporter v4.0 SP131.12.202331.12.202631.12.2026*
AVReporter Explorer01.06.2020-31.12.2022*-31.12.202431.12.202931.12.2025
AVReporter v5.0 Standard Edition01.10.2020-31.12.2022*-31.12.202431.12.202931.12.2025
AVReporter Explorer v6.001.09.2022-31.12.2024*-31.12.202531.12.202931.12.2025
AVReporter v6.0 Standard Edition01.09.2022-31.12.2024*-31.12.202531.12.202931.12.2025



Available until in eBusiness: The date of availability to buy in our e-shop.

Lifecycle Start Date: Release date of given product.

Service Pack Support End Date: The latest Service Pack shall be released until the given date.

Last available Service Pack date: The date of the latest Service Pack.

ComponentStore Update Support End Date: The last date for updating the ComponentStore with new elements (for example drivers, reports, dashboards etc…)

ComponentStore Support End Date: The last date of the ComponentStore’s availability.

Online Technical Support End Date: The last date the technical support is available (via phone or/and web)



*The dates can be differed according to other individually arranged maintenance or/and technical support contracts, agreements and can delay the final date as a result. These extended supports will only be available to the contracted Partner.






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